这里显示本期实际收集的样本，不是全网总量。社媒回复可能来自较早原帖，请查看各条时间；未取得数据的具体原因见运维报告。
| 来源 | 条目 | 状态 |
|---|---|---|
| X | 20 | 已取得本期样本 |
| 5 | 已取得本期样本 | |
| 1 | 已取得本期样本 | |
| TikTok | 1 | 已取得本期样本 |
| Google Play | 0 | 本期未取得可展示数据，不代表平台没有新内容 |
| App Store | 0 | 本期未取得可展示数据，不代表平台没有新内容 |
| 媒体及相关行业资讯 | 23 | 直接涉及OPay的背景报道另列于下方，保留原始日期 |
以下评价与评论均按自身发布时间筛选本期固定12小时，比例仅代表样本。旧父帖只作为查找新回复的入口，不计入本期新内容；各条时间均为北京时间。
| 来源 | 时间 | 内容(英文原文 / 中文翻译) |
|---|---|---|
| Facebook 中性 | 10-29 17:57 | Looks like Asa 看起来像Asa Ifeoluwa Akinsulire · 查看原文 |
| Facebook 正面 | 10-29 15:44 | Congratulations🎉🎉❤️💯 恭喜🎉🎉❤️💯 Kayode Ajiroba · 查看原文 |
| Facebook 负面投诉·额度问题 | 10-29 14:25 | I want to collect loan from opay but they refuse to give me 我想从Opay贷款，但他们拒绝借给我 Stëvë Blïñks · 查看原文 |
| Facebook 负面投诉·其他 | 10-29 13:37 | FINAL DEMAND NOTICE - Failure to Process Agreed Refund
*To: The Management, OPay Digital Services Limited,*
Dear Sir/Madam,
I write with reference to my erroneous transfer complaint.
*Transaction Details:*
- Amount: ₦20,000.00 (I intended to send ₦2,000 - Overpayment of ₦18,000)
- Recipient: KEHINDE HAMMED FATAI - ********
- Transaction No: 260930010100695140107064
- Date: September 30th, 2026
最终催告函 - 未能处理商定退款
*致：OPay数字服务有限公司管理层*
尊敬的先生/女士：
我就我的错误转账投诉致信贵方。
*交易详情：*
- 金额：20,000.00奈拉（我原本打算转2,000奈拉 - 多转了18,000奈拉）
- 收款人：KEHINDE HAMMED FATAI - ********
- 交易编号：260930010100695140107064
- 日期：2026年9月30日
Owoniyi Muideen Dare · 查看原文 |
| Facebook 负面投诉·其他 | 10-29 13:32 | FINAL DEMAND NOTICE - Failure to Process Agreed Refund
*To: The Management, OPay Digital Services Limited,*
Dear Sir/Madam,
I write with reference to my erroneous transfer complaint.
*Transaction Details:*
- Amount: ₦20,000.00 (I intended to send ₦2,000 - Overpayment of ₦18,000)
- Recipient: KEHINDE HAMMED FATAI - ********
- Transaction No: 260930010100695140107064
- Date: September 30th, 2026
最终催告函 - 未能处理商定退款
*致：OPay数字服务有限公司管理层*
尊敬的先生/女士：
我就我的错误转账投诉致信贵方。
*交易详情：*
- 金额：20,000.00奈拉（我原本打算转2,000奈拉 - 多转了18,000奈拉）
- 收款人：KEHINDE HAMMED FATAI - ********
- 交易编号：260930010100695140107064
- 日期：2026年9月30日
Owoniyi Muideen Dare · 查看原文 |
| Instagram 正面 | 10-29 18:01 | 🔥🔥 dale_zannu · 查看原文 |
| TikTok 中性 | 10-29 14:45 | Opay dey borrow money? Opay能借钱吗？ ememfriday4 · 查看原文 |
| X 负面投诉·无法提现 | 10-29 19:30 | @OPay_NG You guys should trust Opay at your own risk. Locked my account since July 7th 2026 https://t.co/pYcg76Nrag @OPay_NG 你们要是相信Opay，后果自负。自2026年7月7日起就冻结了我的账户 https://t.co/pYcg76Nrag @coldstonestv · 查看原文 |
| X 负面投诉·其他 | 10-29 18:57 | @OPay_NG Reading the comment section and seen different complaints, I think OPay is undergoing serious problem and the right authorities should take note inorder to prevent the risk @cenbank @officialEFCC @icpcnigeria @PoliceNG @BusinessDayNg @OPay_NG 翻看评论区并看到各种各样的投诉，我认为OPay正面临严重的问题，有关部门应该引起注意以防范风险 @cenbank @officialEFCC @icpcnigeria @PoliceNG @BusinessDayNg @hunter4k2 · 查看原文 |
| X 负面投诉·客服差 | 10-29 18:49 | @OPay_NG Your company is one of the unprofessional I have recently encountered in Nigeria. For almost 2weeks, you people can not send an email to another organization for the reversal of the erroneous transaction from my OPay account.
Promises upon promises mail not still sent. @OPay_NG 你们公司是我最近在尼日利亚遇到的最不专业的公司之一。将近两周的时间，你们居然无法向另一家机构发送邮件以冲正我OPay账户中的错误交易。
承诺了一次又一次，邮件还是没发出去。 @hunter4k2 · 查看原文 |
| X 负面投诉·其他 | 10-29 18:46 | @OPay_NG @OPay_NG Please I bought Apple gift card through the Opay app and the gift card says it's already redeemed. I already sent a dm and email but no reply. Please I need answers https://t.co/HXVQReZ1uW @OPay_NG @OPay_NG 麻烦处理下，我通过Opay应用购买了苹果礼品卡，但礼品卡显示已被兑换。我已经发了私信和邮件，但无人回复。请给我一个说法 https://t.co/HXVQReZ1uW @slime4ever12 · 查看原文 |
| X 负面投诉·其他 | 10-29 18:27 | @OPay_NG Unnecessary deductions useless Opay @OPay_NG 乱扣费，没用的Opay @Zaharadden_bg · 查看原文 |
| X 负面投诉·欺诈骗局 | 10-29 18:11 | @OPay_NG Opay is a Scam @cenbank @OPay_NG Opay是个骗局 @cenbank @Cyndy4Grey · 查看原文 |
| X 负面投诉·欺诈骗局 | 10-29 18:10 | @OPay_NG OPay is a Scam with a bad networking that encourages Fraud. @OPay_NG OPay就是一个骗局，网络极差，助长诈骗。 @Cyndy4Grey · 查看原文 |
| X 负面投诉·客服差 | 10-29 17:54 | @OPay_NG I reached out to the opay customer care service but no one is replying me. @OPay_NG 我联系了Opay客服，但根本没人理我。 @Mich_ael0777 · 查看原文 |
| X 负面投诉·其他 | 10-29 17:49 | @OPay_NG @OPay_NG when are you going to refund me my money?🤧. Transaction that was done since 19th of October
You said 3-5 working days and it has elapsed since.
I need my money…or are you people now scammers?😤
@cenbank please look into this https://t.co/EBWcM2dJnM @OPay_NG @OPay_NG 你们什么时候退钱给我？🤧。10月19日发生的交易
你们说3到5个工作日，现在早已经过期了。
把我的钱还我……还是说你们现在变成骗子了？😤
@cenbank 请调查一下这件事 https://t.co/EBWcM2dJnM @clevathefirst · 查看原文 |
| X 负面投诉·客服差 | 10-29 17:38 | @OPay_NG I need a refund Opay and reply to my mail and my messages @OPay_NG 我需要退款，Opay，快点回复我的邮件和消息 @mary_nejo · 查看原文 |
| X 负面投诉·其他 | 10-29 17:34 | @OPay_NG @OPay_NG Temu refunded me for a transaction since on Sunday, you people gave me an alert but the funds have not impacted my account. The refund dateline was yesterday. Your customer supports are the worst set of people ever. I need my refund to be processed to my account. @OPay_NG @OPay_NG Temu周日就给我退款了一笔交易，你们发了提醒但资金根本没到账。退款截止时间是昨天。你们的客服是有史以来最差劲的一群人。我需要退款尽快入账到我账户。 @JoyceEtim4 · 查看原文 |
| X 负面投诉·客服差 | 10-29 17:29 | @OPay_NG @OPay_NG you have the worst set of customer service ever. I'm not sure if you employed robots or human being. They keep a customer waiting for long only to come back and close ticket abruptly and more than six agent did the same thing. I need my refund from Temu to be processed. @OPay_NG @OPay_NG 你们拥有有史以来最差劲的客服团队。我都不确定你们雇的是机器人还是真人。他们让客户苦等良久，结果只是跑出来突兀地关掉工单，超过六位客服人员都是这么干的。我需要处理我来自Temu的退款。 @JoyceEtim4 · 查看原文 |
| X 负面投诉·额度问题 | 10-29 16:45 | @OPay_NG @OPay_NG bear in mind that the interest reading on BNPL will eventually grow and if you make the mistake of publishin my number as one of those owing you, I will sue you for what you stand for. Also bear in mind that your flash calls is frustratin me. YOU ARE STRESSING MY HEALTH @OPay_NG @OPay_NG 记住，先买后付（BNPL）的利息终究会越滚越多，如果你敢错误地把我的号码列为欠款人之一公布出去，我定会为你们所代表的行径起诉你们。还要记住，你们的响一声挂断电话快把我逼疯了。你们严重危害了我的身心健康 @Julesonyii · 查看原文 |
| X 负面投诉·其他 | 10-29 16:39 | @OPay_NG @OPay_NG I do no use BNPL, you claim there's a receipt to that effect. How is there a receipt but no value? You deduct money for an action I didn't permit , you didnt even credit.. and the interest is reading on daily? The zombies you employed at Adeniyi Jones are more confused @OPay_NG @OPay_NG 我根本不用先买后付（BNPL），你们却声称有相关的收据。怎么会既有收据却没收到款？你们未经我许可扣除款项，甚至都没给我入账……而利息却每天都在计入？你们在Adeniyi Jones雇佣的那帮行尸走肉比谁都糊涂 @Julesonyii · 查看原文 |
| X 负面投诉·欺诈骗局 | 10-29 16:35 | @OPay_NG @OPay_NG You see that defraud you have been carrying out using BNPL, enough is enough. This have lingered and each time, you find way to defraud using same product. I have visited your office at Adeniyi Jones, sent email yet you continued with your fraud. @OPay_NG @OPay_NG 你们利用先买后付（BNPL）进行的诈骗，真该适可而止了。这种情况拖了很久，而且每次你们都故技重施用同一个产品骗钱。我去过你们在Adeniyi Jones的办公室，发过邮件，但你们仍然继续行骗。 @Julesonyii · 查看原文 |
| X 负面投诉·客服差 | 10-29 15:51 | @OPay_NG Opay your customer care is bad , you guys dont reply emails , it takes you guys 5 hours to reply your messages on here . Seems its just transactions that you guy are fast with nothing else @OPay_NG Opay你们的客服太差了，你们不回邮件，在这里回复消息也要花上5个小时。看起来你们也就交易速度快，别的啥都不行 @MrFoxxas · 查看原文 |
| X 负面投诉·其他 | 10-29 15:29 | @OPay_NG I bought Glo data for ₦1,500 on 29th Oct but the number is MTN, not Glo.
Glo has confirmed in writing that no data was credited.
OPay support keeps saying “liaise with Glo” even after I showed them Glo’s confirmation.
OPay took my money. Glo never received the transaction. @OPay_NG 我在10月29日花1,500奈拉购买了Glo流量，但号码其实是MTN的，并非Glo。
Glo已书面确认未有流量充入。
即使我向他们出示了Glo的确认函，OPay客服仍然不断说“请与Glo联系”。
OPay扣了我的钱，而Glo根本没收到这笔交易。 @MrAb_Web3 · 查看原文 |
| X 负面投诉·其他 | 10-29 14:59 | @OPay_NG @OPay_NG you are no longer the OPAY we knew, you are not trustworthy anymore. For over two weeks now you have not been able to reverse my money that is hanging 😭. What is wrong with you people? It's time I deactivate all my OPAY accounts and encourage others to do so too. @OPay_NG @OPay_NG 你们不再是我们曾经认识的那个OPAY了，你们不再值得信任。两个多星期过去了，你们一直无法退回我那笔挂起的钱😭。你们这些人到底怎么回事？是时候注销我所有的OPAY账户，并劝其他人也这么做了。 @KaluChukwuChim1 · 查看原文 |
| X 负面投诉·其他 | 10-29 14:58 | @OPay_NG Hello @OPay_NG , please I’m unable to link my NIN to my OPay account. I’ve been trying but it’s not working. Kindly assist me in resolving this issue as soon as possible. Thank you. 🙏 https://t.co/piLqrlduor @OPay_NG 你好 @OPay_NG ，我无法将我的NIN绑定到我的OPay账户。我一直在尝试但一直失败。请尽快协助我解决这个问题。谢谢。🙏 https://t.co/piLqrlduor @instavalena001 · 查看原文 |
| X 中性投诉·其他 | 10-29 14:18 | @OPay_NG I don’t want that safe box option i want to go back to ny spend and save @OPay_NG 我不想要那个保险箱选项，我想换回以前的消费储蓄（Spend & Save） @JcHudson999 · 查看原文 |
| 媒体来源 | 时间(北京) | 标题 / 要点(中英对照) |
|---|---|---|
| BusinessDay | 10-29 20:47 | Interswitch’s Verve will expand Tap-to-Pay to wearables, AI agents in Nigeria Interswitch旗下Verve将在尼日利亚把触碰支付扩展至可穿戴设备和AI智能体 BusinessDay · 查看原文 |
| Nairametrics | 10-29 19:49 | NEM Insurance reports N31.02 billion pre-tax profit in 9M 2026, up 31% NEM Insurance公布2026年前9个月税前利润为310.2亿奈拉，增长31% Nairametrics · 查看原文 |
| Nairametrics | 10-29 19:19 | Seplat Energy’s 9M pre-tax profit rises 52.75% to N1.34 trillion, declares dividend. Seplat Energy前9个月税前利润增长52.75%至1.34万亿奈拉，宣布派发股息。 Nairametrics · 查看原文 |
| Nairametrics | 10-29 19:14 | Zichis’ 9M 2026 pre-tax profit jumps 179% to N561.32 million as revenue hits N1.22 billion 由于营收达到12.2亿奈拉，Zichis 2026年前9个月税前利润激增179%至5.6132亿奈拉 Nairametrics · 查看原文 |
| Nairametrics | 10-29 19:07 | Qatar’s Barzan Holdings seeks to deepen defense partnerships with Nigeria 卡塔尔的Barzan Holdings寻求深化与尼日利亚的防务伙伴关系 Nairametrics · 查看原文 |
| Nairametrics | 10-29 18:58 | MeCure Industries’ 9M 2026 pre-tax profit rises 35.71% to N8.64 billion MeCure Industries 2026年前9个月税前利润增长35.71%至86.4亿奈拉 Nairametrics · 查看原文 |
| Nairametrics | 10-29 18:30 | VFD Group’s 9M pre-tax profit rises 92%, Q3 revenue beats forecast 6.83% VFD集团前9个月税前利润增长92%，第三季度营收超出预期6.83% Nairametrics · 查看原文 |
| Nairametrics | 10-29 18:05 | Disney reveals ‘Deadpool & Wolverine’ cost $556.8million, exceeding production budget 迪士尼透露《死侍与金刚狼》耗资5.568亿美元，超出制作预算 Nairametrics · 查看原文 |
| Nairametrics | 10-29 17:40 | ProvidusUnity Bank Pioneers Mastercard Payments on Google Pay, Building on Its 2021 Tokenisation Innovation ProvidusUnity银行基于其2021年的代币化创新，率先在Google Pay上推出万事达卡支付 Nairametrics · 查看原文 |
| 新闻 | 10-29 17:39 | Payment providers must look beyond transactions, fintech executives say 金融科技高管表示，支付服务商必须着眼于交易之外 |
| Head Topics | 10-29 16:43 | OPay Expands Financial Access in Nigeria Through Digital Innovation - Head Topics OPay通过数字创新扩大尼日利亚的金融准入 - Head Topics Head Topics · 查看原文 |
| Technext | 10-29 16:29 | ProvidusUnity Bank enables Google Pay for eligible Mastercard holders ProvidusUnity银行面向符合条件的万事达卡持卡人启用Google Pay功能 Technext · 查看原文 |
| thenationonlinen 检索·未核实 | 10-29 16:28 | As digital payments reshape how Nigerians work, trade, and manage money, OPay uses technology and local partnerships to expand financial access. The article notes the Central Bank of Nigeria's (CBN) policy environment and guidelines requiring card issuers to deploy at least one ATM for every 7,500 cards issued. 随着数字支付重塑尼日利亚人的工作、交易和资金管理方式，OPay利用技术和本地合作伙伴关系扩大金融获取途径。文章指出了尼日利亚央行（CBN）的政策环境和指引，要求发卡机构每发行7,500张卡就必须至少部署一台ATM。 thenationonlineng.net · 查看原文 |
| The Nation Newsp 检索·未核实 | 10-29 16:28 | 报道聚焦OPay在尼日利亚本土的运营与客户服务投入，指出其通过增强商户连接、响应式客服体系以及深化普惠金融生态来持续建立用户信任。 The Nation Newspaper · 查看原文 |
| nannews.ng 检索·未核实 | 10-29 16:27 | OPay said Nigeria had made significant progress in financial inclusion, citing the 2026 Access to Financial Services in Nigeria survey by Enhancing Financial Innovation and Access (EFInA) which found that 79 per cent of adults, about 94.2 million people, now used a financial product or service. OPay表示尼日利亚在金融包容性方面取得了重大进展，并引用了由提升金融创新与普及（EFInA）发布的《2026年尼日利亚获取金融服务》调查，该调查显示有79%的成年人（约9420万人）现在使用金融产品或服务。 nannews.ng · 查看原文 |
| News Agency of N | 10-29 16:27 | OPay Reaffirms Commitment To Deepening Financial Inclusion - News Agency of Nigeria OPay重申深化金融包容性的承诺 - 尼日利亚通讯社 News Agency of Nigeria · 查看原文 |
| Technext | 10-29 16:17 | VitalSwap adds US-to-Africa remittances and stablecoin checkout VitalSwap新增美国至非洲汇款及稳定币结账功能 Technext · 查看原文 |
| businessday.ng 检索·未核实 | 10-29 15:00 | The emergence of digital financial service providers such as OPay and Moniepoint illustrates how businesses have expanded access to services through alternative channels.
Toriola also stressed that strategies successful in one African market cannot automatically be replicated in another. Nigeria’s financial services environment, including its instant interbank transfer infrastructure, requires co 诸如OPay和Moniepoint等数字金融服务提供商的出现，展示了企业如何通过替代渠道拓展服务的获取途径。
Toriola还强调，在一个非洲市场取得成功的战略不能直接套用到另一个市场。尼日利亚的金融服务环境，包括其实时跨行转账基础设施，需要相 businessday.ng · 查看原文 |
| Technext | 10-29 14:50 | Idorenyin Obong on Grey’s $5bn milestone: New Paycheck product to rewire cross-border banking for remote workers Idorenyin Obong谈Grey达到50亿美元里程碑：全新Paycheck产品将重塑远程工作者的跨境银行服务 Technext · 查看原文 |
| techcabal.com 检索·未核实 | 10-29 14:28 | Why this matters: Nigeria Inter-Bank Settlement System (NIBSS) recorded ₦284.9 trillion ($212 billion) in instant-payment transactions in Q1 2025, while the country had 5.9 million deployed PoS terminals by March. PoS transaction values reached ₦10.51 trillion ($7.8 billion) in the same quarter. However, Nigerians are already comfortable with transfers, so tap-to-pay needs to offer something bette 为何这很重要：尼日利亚银行间结算系统（NIBSS）在2025年第一季度记录了284.9万亿奈拉（2120亿美元）的即时支付交易，同时截至3月份该国已部署590万台PoS终端。同季度PoS交易额达到10.51万亿奈拉（78亿美元）。然而，尼日利亚人已经习惯了转账，因此触碰即付需要提供更好的体 techcabal.com · 查看原文 |
| businessday.ng 检索·未核实 | 10-29 14:00 | #### Related News
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Chinwe Michael [...] of the financial inclusion/fintech desk. With a background in banking and finance and extensive experience in media and communications, Michael has developed exp #### 相关新闻
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Chinwe Michael [...] 来自金融包容/金融科技部门。Michael拥有银行与金融背景，以及深厚的媒体和传播经验，积累了专 businessday.ng · 查看原文 |
| businessday.ng 检索·未核实 | 10-29 10:55 | OPay is leveraging its merchant network, mobile payment technology and customer service to expand access to financial services in Nigeria, as digital transactions become an increasingly important part of everyday economic activity. The Fintech, which has operated in Nigeria since 2018, said its approach focuses on making payments more convenient for individuals, drivers, traders and small business 随着数字交易成为日常经济活动中日益重要的一部分，OPay正利用其商户网络、移动支付技术和客户服务扩大在尼日利亚获得金融服务的途径。这家自2018年起在尼日利亚运营的金融科技公司表示，其方式侧重于让个人、司机、商贩和小企业的支付更加便利 businessday.ng · 查看原文 |
| THISDAYLIVE | 10-29 10:41 | OPay Deepens Financial Inclusion as Digital Finance Reaches 64.4% of Nigerians, Excluded Population Falls to 21% - THISDAYLIVE 随着数字金融覆盖64.4%的尼日利亚人且被排除人群降至21%，OPay深化金融包容性 - THISDAYLIVE THISDAYLIVE · 查看原文 |
仅收录本期固定12小时内发布、已核验来源时间的OPay直接报道；与上方资讯按链接去重。时间为北京时间。报道中的指控不等于事实认定。
本期没有新增且通过时间核验的独立媒体报道。