每日舆情日报 · 20260911

OPay 舆情 · V1

生成 2026-09-11 09:26 (北京时间) · 数据来自真实来源
⚠ 欺诈骗局类投诉 2 条 · 查看相关条目
⚠ 安全/监管敏感词命中 2 条 · 查看相关条目
⚠ 焦点事件: 假关停谣言逮捕余波 · 查看焦点
⚠ 焦点事件: 跨行转账退款卡住 · 查看焦点

今日焦点(主编精选)

假关停谣言逮捕余波
女子因转发伪造OPay关停通知被捕并引发前总统助理求情与网民施压,部分用户称已取现改投竞品,品牌信任与客服舆情风险同步升温。
跨行转账退款卡住
多起用户反馈跨行/错误转账退款长期待处理(含MoMo、PalmPay对端未入账),质疑追款与入账时效,直接触及资金安全与客服响应
账户冻结投诉集中
Instagram用户连续指控账户被长期冻结、私信无人处理甚至“欺骗”,要求解冻并呼吁围观,属高频客服与账户管控摩擦点。
来源: Instagram(3) · 共3条 · 原文1 · 原文2
MFB牌照监管趋严
报道称CBN推进金融科技/微型银行全国牌照升级,同时提醒收购存款类牌照可能继承监管与治理历史包袱,行业扩张需同步合规预判。

执行摘要 · 总述

今日要点
  • Google Play 正面仍占压倒多数,用户密集称赞 简单可靠、交易眨眼完成、网络稳定、最好用的银行应用;负面零星吐槽 提取花销/储蓄利息麻烦、退款流程不顺、客服网络差,另有个别极端差评。
  • 媒体侧(Punch / The Nation / Daily Trust / Legit / Arise / TVC)继续聚焦 27 岁女子 Hafsat Abubakar 因伪造并传播 OPay 关停 假通知被捕:其称 8 月 31 日 已删帖道歉,却仍于 9 月 4 日 被捕,并在 9 月 10 日 阿布贾游街示众。
  • TVC / Punch 载前总统助理 Bashir Ahmad 公开求情,称其已合规删帖道歉;Instagram / X 同步出现 “放人否则停用”改投 PalmPay、Moniepoint、甚至取现避险的声量。
  • Instagram 负面升温:有人控诉账户 每分钟扣 ₦50 印花税却无交易自三月起账户被冻、错转追款 数月无果,另有推荐奖励未到账。
  • X 新增资金卡住:₦36,0009 月 1 日 起卡在 MoMo(OPay 称已成功出账);₦90,0009 月 5 日 扣款后跨行退款逾 NIBSS 时限仍待处理;App Store 另有人吐槽 强制开面容 ID、贷款 按时还款仍屡批不过
判断 今日整体呈现 “产品口碑护城河仍在;舆论主轴由逮捕本身升级为‘已删帖道歉仍被抓’的求情与流失对冲,并叠加无交易印花税扣款、长期冻户、错转/跨行退款卡住” 的格局。
较上期演进 与上一期相比,关停谣言案由“逮捕+名人求情”升级为“已道歉仍被抓+社媒停用/改投竞品”赌博推广反感、买电失败、推荐 7200 错付、₦83,950 久拖 声量降温;无交易印花税扣款、长期冻户、₦36,000/₦90,000 卡住、强制面容 ID 为新增/升温焦点,而 Google Play“快稳可靠”正面护航仍延续
风险 最值得注意的是 关停谣言案转入“道歉后仍羁押→名人求情→用户扬言停用并改投竞品”的信任外溢,叠加 Instagram 无交易每分钟扣 ₦50X 上 ₦36,000 / ₦90,000 卡住,可能把信任重新钉在 “出事了会不会跑、扣费清不清不楚、卡住的钱能不能限时拿回” 三条线上。
建议
  • 重申 业务正常、假通知已查实,同时明确对已道歉配合者的态度及配合警方边界,并对外回应“删帖仍被抓”的质疑,避免被读成冷血。
  • 针对 Instagram 无交易每分钟扣 ₦50、自三月冻户、错转数月追不回,以及 App Store 强制面容 ID / 贷款屡拒,建议风控与客服当日逐户核查印花税扣费规则与冻户原因,给出可核对的解冻/退款时限;产品侧当日复核面容 ID 强制逻辑与贷款审批透明度。
  • 针对 X 上 ₦36,000 卡 MoMo、₦90,000 跨行退款逾 NIBSS 时限,建议支付清算与客服当日凭 Session ID 逐笔对账,限时完成入账或退款,并向当事人书面确认办结节点。

舆情概况

119
本时段条目
较上期 +15
29
负面
较上期 +23
22
投诉
较上期 +17
投诉类型: 其他10、转账失败5、额度问题2、客服差2、欺诈骗局2、无法提现1

全部评价 / 评论明细(中英对照·可筛选)

来源
全部
Google Play
App Store
Facebook
Instagram
X
情感
全部
正面
负面
中性
来源时间内容(英文原文 / 中文翻译)
Google Play 版本 8.13.5.482 正面09-10 09:06
Love speed, install Opay.
喜欢速度,安装OPay。
Kizito M · 查看原文
Google Play 正面09-10 08:41
Tested and rusted
经过考验,值得信赖
CHIMEZIE KENNETH · 查看原文
Google Play 正面09-10 08:38
excellent
非常好
Comfort Julius · 查看原文
Google Play 版本 8.10.1.467 负面投诉·其他09-10 08:24
this is the worst app I've seen. very useless, in short waste of time, resource I regret ever downloading the app if I had known I would not have downloaded the app my candid advice is not to download the app the app is really worst thanks.
这是我见过最差的应用。非常没用,总之就是浪费时间和资源,我后悔下载了这个应用,早知道就不会下,我的诚恳建议是不要下载,这个应用真的太差了,谢谢。
Ajao Olubose · 查看原文
Google Play 版本 8.16.0.491 正面09-10 08:13
I really enjoy your service, opay always deliver
我真的很喜欢你们的服务,OPay总是能兑现
Munikat Jabiru · 查看原文
Google Play 版本 8.2.1.434 中性09-10 08:10
aka bui
Emmanuel Ekene Emmanuel · 查看原文
Google Play 版本 7.39.4.383 正面09-10 07:19
The new update looks great! but can be even better.
新更新看起来很棒!但还可以更好。
ifenna ilechukwu · 查看原文
Google Play 版本 8.16.0.491 正面09-10 07:18
I love this app 💯 👌 and it's very fast when it comes to transactions, paying of bills, and many more
我爱这个应用 💯 👌,交易、缴费等等都非常快
Gift Chris · 查看原文
Google Play 版本 8.14.1.485 正面09-10 07:11
You are excellent... You will continue to rise above your enemies.
你们非常出色……你们会继续超越敌人。
Elmumeen Isaa · 查看原文
Google Play 版本 8.7.0.454 中性09-10 06:57
obo
ABDULQUDUS YUSUF · 查看原文
Google Play 版本 8.14.1.485 负面投诉·客服差09-10 06:53
I love the app but their customer my care network
我喜欢这个应用,但他们的客服网络
Ali Samson Paul · 查看原文
Google Play 版本 8.14.1.485 正面09-10 06:50
I'm okay
我还可以
Nicholas Dominic · 查看原文
Google Play 正面09-10 06:47
good app
好应用
ABDULLAHI ABUBAKAR · 查看原文
Google Play 版本 8.14.1.485 正面09-10 06:40
very grateful
非常感激
Olatunji Abayomi · 查看原文
Google Play 版本 8.7.0.454 正面09-10 06:37
good
Divine Thompson · 查看原文
Google Play 版本 8.16.0.491 正面09-10 06:20
very fast in transaction
交易非常快
Obiazi Elijah · 查看原文
Google Play 版本 8.5.2.451 正面09-10 06:12
Very easy to operate and faster
操作非常简单而且更快
Mmesoma Ozioko · 查看原文
Google Play 版本 8.14.1.485 正面09-10 06:09
I love opay is really reliable I recommend it for all
我爱OPay,真的很可靠,我向所有人推荐
Evidence Austin · 查看原文
Google Play 版本 8.16.0.491 正面09-10 06:05
very good
非常好
Miracle Onuoha · 查看原文
Google Play 版本 8.14.1.485 负面投诉·转账失败09-10 05:47
Make it easier when it comes to refund of money
退款方面请做得更简单些
Taiwo Ayobami · 查看原文
Google Play 版本 7.23.1.276 正面09-10 05:44
I love this app Very easy to navigate and swift in transactions. it also contains and assists you with a loan app that is trustworthy
我爱这个应用,导航非常容易,交易也很迅速。它还包含并协助你使用一个值得信赖的贷款应用
Gladys Michael · 查看原文
Google Play 版本 8.14.1.485 正面09-10 05:44
Best
最好
Owolabi Tobi (McCall) · 查看原文
Google Play 版本 8.1.2.431 正面09-10 05:42
very satisfying
非常满意
Rabiu Injiniya · 查看原文
Google Play 版本 8.14.1.485 正面09-10 05:28
Great n good
很棒又很好
Ayoade Lateef · 查看原文
Google Play 版本 8.14.1.485 正面09-10 05:28
It's cool, It's nice and easy to use..
很酷,很好用,而且容易使用..
Mark Sean · 查看原文
Google Play 版本 8.13.5.482 正面09-10 05:27
perfect 👌 👍 🥰 💞 👌 👍 🥰
完美 👌 👍 🥰 💞 👌 👍 🥰
John Benedict · 查看原文
Google Play 版本 8.16.0.491 正面09-10 05:23
is very nice
非常不错
mohammed ishaq usman · 查看原文
Google Play 版本 8.14.1.485 正面09-10 05:22
Very good and fantastic
非常好,棒极了
JOHN AFOLABI · 查看原文
Google Play 版本 8.12.1.474 正面09-10 05:15
l love opay the best Financial App
我爱OPay,最好的金融应用
Harmless Kalu · 查看原文
Google Play 版本 8.14.1.485 正面09-10 05:14
best bank account ever seen
见过最好的银行账户
Chibuike Daniel · 查看原文
Google Play 版本 8.16.0.491 正面09-10 05:07
best bank So far.. not how far , but how well
目前最好的银行……不在于多远,而在于多好
Jazzy Elliot Live Band · 查看原文
Google Play 版本 8.7.0.454 正面09-10 05:07
great
很棒
Tunde · 查看原文
Google Play 版本 8.12.1.474 正面09-10 05:03
Prompt and exceptional service delivery.
服务迅速且卓越。
Emmanuel Chukwudi · 查看原文
Google Play 版本 8.3.0.435 正面09-10 04:53
One thing i love the most it's the network stability
我最喜欢的一点就是网络稳定性
Victor Nworah · 查看原文
Google Play 版本 8.14.1.485 正面09-10 04:52
Trustworthy
值得信赖
Amah Worlumati · 查看原文
Google Play 版本 8.12.1.474 正面09-10 04:41
excellent operation
运营出色
Isa Bello · 查看原文
Google Play 版本 8.14.1.485 正面09-10 04:41
like never before. experience the future of Fintech
前所未有。体验金融科技的未来
JIBRIN SALIHU · 查看原文
Google Play 版本 8.14.1.485 正面09-10 04:39
it's quite efficient
相当高效
Clinton Uriel · 查看原文
Google Play 正面09-10 04:19
Opay is the most reliable app, and if you could ask anyone about digital online banking, the answer is OPAY. OPAY transaction is within a twinkle of an eyes and this always amaze me, in addition all the few failed transactions due to may be network failure of the recepient bank is treated with urgency, no lost, and this gladdens my heart ❤️, so reliable for many years now, and I'm saying a big tha
Opay 是最可靠的应用,如果你随便问任何人关于数字网上银行,答案都是 OPAY。OPAY 的交易眨眼间就完成,这总是让我惊叹,此外少数因收款银行网络故障导致的失败交易也会被紧急处理,没有损失,这让我很欣慰 ❤️,这么多年一直这么可靠,我要说一声大大的谢
Emmanuel Okpokpo · 查看原文
Google Play 中性09-10 04:18
Yaukub
zakariyya yau · 查看原文
Google Play 版本 8.14.1.485 正面09-10 04:15
excellent,fast , reliable
出色、快速、可靠
abiola isaac · 查看原文
Google Play 版本 8.13.5.482 正面09-10 04:14
more easy and convenient
更简单便捷
Olami Lemillions · 查看原文
Google Play 正面09-10 04:04
Cool
很酷
Boluwatife Tosin · 查看原文
Google Play 版本 8.14.1.485 正面09-10 04:01
all good
一切都好
samson osajele · 查看原文
Google Play 版本 8.12.1.474 正面投诉·额度问题09-10 03:56
Exceptional but they need to increase their free daily transfers.
非常出色,但他们需要增加每日免费转账次数。
Bright George · 查看原文
Google Play 版本 8.14.1.485 正面09-10 03:51
easy transactions
交易便捷
Peace Kwasau · 查看原文
Google Play 版本 8.14.1.485 正面09-10 03:49
perfect
完美
Kenneth Udo · 查看原文
Google Play 版本 8.14.1.485 负面投诉·无法提现09-10 03:48
the interest in withdrawing my spend and save is alway pissing me off.
提取我花销与储蓄账户利息这件事总是让我很恼火。
Adebayo Afeez · 查看原文
Google Play 版本 8.14.1.485 正面09-10 03:47
the best so far
目前最好的
Ibiminaiyo Tamunomiebi · 查看原文
Google Play 正面09-10 03:42
dis app is good
这个应用很好
Aishat Adunni · 查看原文
Google Play 版本 8.14.1.485 正面09-10 03:39
the app easy to use and navigate
这个应用易于使用和导航
Yusuf Abubakar · 查看原文
Google Play 版本 8.14.1.485 正面09-10 03:38
it so fast and convenient, and I never really have an issue using the app and the bank
非常快速便捷,使用这个应用和银行几乎从没有遇到过问题
Aishat Rahmon · 查看原文
Google Play 版本 8.16.0.491 正面09-10 03:30
very fast and responsive
非常快速且响应迅速
Abacha Umar · 查看原文
Google Play 版本 8.14.1.485 正面09-10 03:29
I love this app and I enjoy using it.
我喜欢这个应用,也很享受使用它。
Doris Iheanacho · 查看原文
Google Play 版本 8.14.1.485 正面09-10 03:28
OPAY ALWAYS DELIVER 💯
OPAY 总是说到做到 💯
Victor Idahosa · 查看原文
Google Play 版本 8.13.1.476 正面09-10 03:26
Opay is a good and reliable Banking app
Opay 是一款优秀可靠的银行应用
Igwe Chimeremeze · 查看原文
Google Play 版本 8.15.4.490 正面09-10 03:24
gud work
干得好
Mujaheed Garba · 查看原文
Google Play 版本 8.14.1.485 正面09-10 03:23
Opay remains my favorite as far as banking is concerned.... it gives me confidence and full assurance in all my financial transactions 😊👍
就银行业务而言,Opay 一直是我的最爱……它让我对我所有的金融交易都充满信心和十足保障 😊👍
Victor Chima · 查看原文
Google Play 版本 8.13.5.482 正面09-10 03:20
Opay has not given me any reason to doubt their services.
Opay 没有给我任何怀疑其服务的理由。
Ada Ruth · 查看原文
Google Play 版本 8.14.1.485 正面09-10 03:20
this app is easy and reliable
这个应用简单可靠
Akung Mike · 查看原文
App Store 版本 8.16.0 正面09-09 19:40
Please opay is the best,stop asking me repeatedly
拜托,OPay是最好的,别再反复问我了
Onwe opayyyyy · 查看原文
App Store 版本 8.16.0 负面投诉·额度问题09-09 17:00
I always apply bt you guys don’t approve my loan which is bad cus i always pay back
我总是申请贷款,但你们都不批准,这不好,因为我总是按时还款
BLE Rita · 查看原文
App Store 版本 8.16.0 负面投诉·其他09-09 16:21
I was forced to enable my Face ID
我被强制开启了面容ID
GB1🫠01 · 查看原文
App Store 版本 8.16.0 正面09-09 14:51
A valid acct
有效账户
Bølwïsë · 查看原文
App Store 版本 8.16.0 正面09-09 10:21
Fast and reliable bank
快速可靠的银行
clintoncares · 查看原文
App Store 版本 8.16.0 正面09-09 10:17
Great experience
体验很棒
Bassey07 · 查看原文
App Store 版本 8.16.0 正面09-08 21:46
Best
最好
Pablodonze · 查看原文
Facebook 检索·未核实 正面09-10
Oga! Madam! Is your money working for you? Whether you’re saving from your salary, business, side hustle or everyday income, you can make your savings work harder with the 7 Savings Festival. The minimum threshold is now ₦7,700 and you can still be eligible to participate in the ₦77 million maturity pool. Join the 7 Savings Festival today and start saving. #7SavingsFestival #OPayIsOkay
各位先生!各位女士!您的钱在为您干活吗? 无论您是从工资、生意、副业还是日常收入中储蓄,都可以通过 7 储蓄节让您的储蓄更努力地为您赚钱。 最低门槛现为 ₦7,700,您仍有资格参与 ₦7700 万到期奖池。 立即加入 7 储蓄节,开始储蓄吧。 #7SavingsFestival #OPayIsOkay
OPay (Nigeria.OPay) · 查看原文
Instagram 检索·未核实 负面投诉·客服差09-11
@opay.ng I’m beginning to hate you guys fr check your fucking dm!
@opay.ng 我真的开始讨厌你们了,去看看你们该死的私信!
her_era_collectives · 查看原文
Instagram 检索·未核实 负面投诉·转账失败09-11
I mistakenly sent money to someone account as erroneous transaction but you people can’t make any effort to get my money back since how many months now.
我误把钱转到别人账户,属于错误交易,但你们几个月来都不肯努力帮我把钱追回来。
realsojaboi_001 · 查看原文
Instagram 检索·未核实 正面09-10
I've been hearing the same payment received in opay thought I was being monitored but I love it
我一直听到OPay里同样的收款提示,还以为自己被监控了,但我喜欢这样
isabellankume_ · 查看原文
Instagram 检索·未核实 正面09-10
Congratulations opay
恭喜 opay
freedomfelixekere · 查看原文
Instagram 检索·未核实 正面09-10
Great ad 👌🏽🟢
很棒的广告 👌🏽🟢
cocoeffiong · 查看原文
Instagram 检索·未核实 正面09-10
Opay is okay! ✅
Opay 不错!✅
iam38.baby · 查看原文
Instagram 检索·未核实 正面09-10
@opay.ng opay.ng thank you for 8 solid years… I’d like to see an update where I receive payment in USD as a freelancer or support from family and friends with a USD ACCOUNT in the app. Just thinking out loud!
@opay.ng opay.ng 感谢扎实的 8 年……我希望能看到更新,让我作为自由职业者可以收到美元付款,或让家人和朋友通过应用里的美元账户支持我。只是随口一说!
only1_gw_didi · 查看原文
Instagram 检索·未核实 负面投诉·其他09-10
Opay I sent someone a referral link but you have not reflected this referral on my bashboard
Opay,我给别人发了推荐链接,但你们还没有把这笔推荐反映到我的仪表盘上
mercifulchifoods · 查看原文
Instagram 检索·未核实 负面投诉·欺诈骗局09-10
@opay.ng criminals why do you @opay.ng keep deducting 50naria every minute from my account tagging it stamp duty without me doing any single transaction that’s a criminal act 😡😡😡😡
@opay.ng 你们这群罪犯,为什么 @opay.ng 每分钟都从我账户扣 50 奈拉,还标成印花税,而我根本没有任何交易,这是犯罪行为 😡😡😡😡
mrs_t00001 · 查看原文
Instagram 检索·未核实 负面投诉·其他09-10
Worst bank ever 😡
有史以来最差的银行 😡
asabe_haleemah · 查看原文
Instagram 检索·未核实 负面投诉·其他09-10
Release the girl you arrested or we stop using your services. She made a mistake and apologized.
放了你们抓的那个女孩,否则我们就停用你们的服务。她只是犯了错并已经道歉。
mahdeeus · 查看原文
Instagram 检索·未核实 负面投诉·其他09-10
Unfroze my account @opay.ng
解冻我的账户 @opay.ng
_____ola_xx_01 · 查看原文
Instagram 检索·未核实 负面投诉·其他09-10
I have reached out to you many times, but you keep deceiving me. I have never done anything wrong with my account, yet you have kept my bank account frozen since March. Please, people should help me oooo! 🙏
我联系过你们很多次,但你们一直在欺骗我。我的账户从未做过任何违规的事,可你们从三月起就一直冻结我的银行账户。拜托,大家帮帮我吧!🙏
_____ola_xx_01 · 查看原文
X 负面09-11 08:17
@Phatbabeluuu Exactly. Most Parents haven’t fully accepted Opay till now, so this would confirm their bias without doubts. There’s nothing I or my siblings would say that’ll make my dad send money to our Opay account then, it was that cashless period that made him succumb.
@Phatbabeluuu 没错。大多数父母到现在都还没完全接受OPay,所以这件事会毫不含糊地坐实他们的偏见。 那时我和兄弟姐妹说什么都没法让我爸把钱转到我们的OPay账户,是那个无现金时期才让他勉强妥协的。
X 负面09-11 07:46
@BashirAhmaad There is palmpay, Monipoint, kuda, and other online banks, why Opay?.......Why Opay? Untill we find out who owns the business and their states of origin the reason behind the post and this so-called online apologies won't make sense to any of you. Ask if truth is what you seek.
@BashirAhmaad 有PalmPay、Moniepoint、Kuda和其他线上银行,为什么偏偏是OPay?……为什么是OPay?除非我们查清这家企业归谁、他们来自哪些州、发帖背后的动机,否则所谓的网上道歉对你们任何人来说都说不通。如果你想要真相,就去问。
X 负面投诉·转账失败09-11 07:44
@MoMo_PSB @MoMo_PSB @MTN180 @MTNNG @officialEFCC @fccpcnigeria @cenbank My ₦36,000 has been stuck with MoMo since September 1. OPay has confirmed that the transfer was successfully processed to MoMo and provided the Session ID. I have also supplied my statement and MoMo ticket
@MoMo_PSB @MoMo_PSB @MTN180 @MTNNG @officialEFCC @fccpcnigeria @cenbank 我的₦36,000从9月1日起就卡在MoMo。OPay已确认转账已成功处理到MoMo,并提供了Session ID。我也已提交了账单和MoMo工单
X 正面09-11 07:20
@Granpovado Hello @Granpovado, Thank you for the kind words! 💚 We’re glad to know you’re having a great experience with OPay. We remain committed to providing you with a seamless and reliable banking experience. Thank you for choosing OPay. M.Y
你好 @Granpovado,感谢你的夸奖!很高兴得知你在使用 OPay 时体验很好。我们会继续致力于为你提供流畅、可靠的银行服务。感谢选择 OPay。
@OPay_NG · 查看原文
X 负面09-11 07:18
@Mvnaaa___ @OPay_NG @PoliceNG Yeah. Lots of offline people withdrew their little savings. I even know a balangu man close to my house that withdrew his savings not just from OPay but also from Moniepoint as well. Cos of the fear
@Mvnaaa___ @OPay_NG @PoliceNG 是的。很多不上网的人也把那点积蓄取出来了。我甚至认识我家附近一个卖巴朗古的人,不仅从OPay取了钱,连Moniepoint的也取了,都是因为害怕
X 负面投诉·其他09-11 06:47
@musa_kiliya @OPay_NG You are talking about Opay forgiving? Seriously? I should be suing her for emotional damage as a customer of Opay! When I saw her post , I opened Palmpay as replacement for Opay! I should be seriously suing her!
@musa_kiliya @OPay_NG 你还在说OPay要原谅?认真的吗?作为OPay的客户,我应该起诉她精神损害!看到她的帖子后,我开了PalmPay来替代OPay!我真该认真起诉她!
X 负面投诉·欺诈骗局09-11 06:22
The next money I go get now, I go first go spa make them put cucumber for my eyes, cus my eyes don see shege recently By the way who knows how to reverse payment on opay. There should be a way Item7 don rip me 🤦🏿‍♂️
我接下来一有钱,就先去SPA让人给我眼睛敷黄瓜,因为我这双眼最近真是受够了 顺便问一下,谁知道怎么在OPay上撤销付款。应该有办法的 Item7坑了我 🤦‍♂️
X 负面投诉·转账失败09-11 06:12
@OPay_NG I have checked my OPay account and the refund has not reflected. Please help me trace this incoming refund and confirm whether it is pending, uncredited, or has been received by OPay but not posted to my account. https://t.co/gaZoCmexm3
@OPay_NG 我查过我的OPay账户,退款还没有到账。请帮我追查这笔入账退款,确认它是待处理、未入账,还是已被OPay收到但未记入我的账户。https://t.co/gaZoCmexm3
X 正面09-11 06:12
@abbajaf Hello @abbajaf, Thank you for your suggestion. We truly appreciate your feedback and will share your request for Mastercard with the appropriate team for consideration. Please note that OPay currently issues Verve cards only. Thank you for choosing OPay. 💚 M.Y
你好 @abbajaf,感谢你的建议。我们非常感谢你的反馈,并将把你对 Mastercard 的需求转达给相关团队考虑。请注意,OPay 目前仅发行 Verve 卡。感谢选择 OPay。
@OPay_NG · 查看原文
X 正面09-11 05:30
If you do small scale business or petty trad and you don’t use Opay, Moniepoint and the likes I go just see you like you never serious with your business
如果你做小本生意或小买卖却不用OPay、Moniepoint这类的, 我就会觉得你对生意根本不认真
X 正面09-11 03:31
@ie_Mooh Hello @ie_Mooh. Aww, thank you so much! 💚 We’re glad to have earned your trust and support. Go ahead and upgrade. We can’t wait to have you enjoy even more with OPay. Thank you for choosing OPay.🚀✨ M.Y
你好 @ie_Mooh。非常感谢!很高兴赢得你的信任与支持。请放心升级。我们期待你在 OPay 上享受更多服务。感谢选择 OPay。
@OPay_NG · 查看原文
X 负面投诉·其他09-11 02:44
@AbujaxQueen @haifah_er_abba As from today onward I will stop using my @OPay_NG Opay and my wife and all my brothers will stop using Opay. There is no any reason for me to be operating something I don't have confidence in. Moniepoint @moniepointng is more convenient and more secure
@AbujaxQueen @haifah_er_abba 从今天起我将停止使用我的@OPay_NG OPay,我妻子和我所有兄弟也都会停用OPay。我没有任何理由继续用一个我没有信心的东西。Moniepoint @moniepointng 更方便也更安全
X 负面投诉·其他09-11 01:41
@BashirAhmaad @OPay_NG You guys just lose customers bcs me and my family members saw the news and immediately we block our acc and open PalmPay that we be better for us then Opay before our money disappeared
@BashirAhmaad @OPay_NG 你们就是在丢客户,因为我和我的家人看到新闻后立刻把账户封了,改开PalmPay,觉得对我们来说比OPay更好,免得钱还没消失之前就出事
X 负面投诉·转账失败09-11 00:35
₦90,000 debited September 5th and pending an interbank refund has passed the standard NIBSS recall timeframe, and the customer states Opay has already credited its side while PalmPay has not, despite every requested detail already being provided. @OPay_NG @palmpay_ng,
₦90,000于9月5日被扣款,银行间退款仍处于待处理状态,已超过NIBSS标准召回时限;客户称OPay这边已入账,而PalmPay尚未入账,尽管所要求的全部细节都已提供。@OPay_NG @palmpay_ng,

行动建议 / 下一步

  1. 客服 / 风控优先跟进投诉高发类型: 其他(10)、转账失败(5)、额度问题(2)。
  2. 负面集中在: X(10)、Instagram(8)、Google Play(4), 建议针对性排查与回应。
  3. Nairaland / 全网中『账户冻结、提现失败、诈骗预警』类帖建议逐条点开核实并跟进。

OPay 相关新闻 / 资讯(全网 · 近12小时)

媒体
全部
Arise News
BusinessDay
Daily Trust
Legit News
Legit.ng
Nairametrics
Punch
Punch Newspapers
TVC News
The Nation
The Nation Newsp
nairametrics.com
punchng.com
媒体来源时间(北京)标题 / 要点(中英对照)
Nairametrics09-11 04:19
NGX rebounds as Seplat, Transcorp, GTCO lift index, but breadth stays negative
<p>The Nigerian equities market snapped a two-day losing streak on Thursday, September 10, 2026, as the benchmark All-Share Index (ASI) rose modestly by 0.06% to close at 242,378.13 points, adding approximately N100 billion to market capitalisation.</p> <p>The post <a href="https://nairametrics.com/2026/09/10/ngx-rebounds-as-seplat-transcorp-gtco-lift-index-but-breadth-stays-negative/">NGX rebound
Nairametrics · 查看原文
The Nation Newsp09-11 03:51
OPay shutdown hoax: Arrested woman regrets false post - The Nation Newspaper
OPay关停谣言:被捕女子后悔发布虚假帖文 - The Nation Newspaper
The Nation Newspaper · 查看原文
BusinessDay09-11 03:49
TotalEnergies targets 6,000bpd from new Angola oil discovery
<img alt="TotalEnergies transfer OLO Oilfield host community obligation to Aradel" class=" pl" src="https://cdn.businessday.ng/2022/07/TotalEnergies-1.png" /><p>TotalEnergies, a French major energy company, has announced a new oil discovery in Angola and signed agreements to acquire a</p> <p>read more <a href="https://businessday.ng/energy/article/totalenergies-targets-6000bpd-from-new-angola-oil-
BusinessDay · 查看原文
Legit.ng 检索·未核实09-11 03:30
Abubakar said she complied with OPay’s ultimatum to remove the forged shutdown notice and apologise before the Aug 31 deadline, yet NPF-NCCC still arrested her five days later after tracing the notice to her X account.
Legit.ng · 查看原文
Daily Trust 检索·未核实09-11 02:58
While being paraded, Hafsat Abubakar expressed regret for sharing a false claim that OPay would shut down from Sept 1, said she did not verify the information, apologised after OPay called her out, and was later arrested following the company’s petition.
Daily Trust · 查看原文
Daily Trust09-11 02:58
I regret sharing false shutdown notice against OPay – Social media user - Daily Trust
我后悔分享针对OPay的虚假关停通知——社交媒体用户 - Daily Trust
Daily Trust · 查看原文
Nairametrics09-11 02:37
FG launches zero-rated education platforms initiative to expand digital learning
<p>The Federal Government has launched the Zero-Rated Access to Education Platforms initiative to expand access to digital learning resources for students across Nigeria.</p> <p>The post <a href="https://nairametrics.com/2026/09/10/fg-launches-zero-rated-education-platforms-initiative-to-expand-digital-learning/">FG launches zero-rated education platforms initiative to expand digital learning</a>
Nairametrics · 查看原文
Legit.ng 检索·未核实09-11 02:22
During a Sept 10 parade in Abuja, Hafsat Abubakar said she took down the fake OPay shutdown post and apologised the same day OPay flagged her account, was arrested five days later in Zaria, and advised Nigerians to verify before posting or resharing.
Legit.ng · 查看原文
Punch Newspapers09-11 02:18
Lady arrested over fake OPay post says she deleted it, apologised - Punch Newspapers
因虚假OPay帖文被捕女子称已删除并道歉 - Punch Newspapers
Punch Newspapers · 查看原文
Nairametrics09-11 02:11
Airlines were servicing TSC debts before union action – Prof. Obiora Okonkwo
<p>Airlines were servicing outstanding Ticket Sales Charge (TSC) debts under repayment plans agreed with the Nigeria Civil Aviation Authority (NCAA) before union action disrupted the process, United Nigeria Airlines Executive Chairman, Prof. Obiora Okonkwo, has said.</p> <p>The post <a href="https://nairametrics.com/2026/09/10/airlines-were-servicing-tsc-debts-before-union-action-prof-obiora-okonk
Nairametrics · 查看原文
Nairametrics09-11 01:20
MFB acquisitions could leave fintechs with costly regulatory baggage—Sycamore founder
<p>Fintech companies looking to expand into deposit-taking through microfinance bank acquisitions need to look beyond the licence and commercial opportunity, as the transaction can also bring a history of regulatory, governance and operational obligations.</p> <p>The post <a href="https://nairametrics.com/2026/09/10/mfb-acquisitions-could-leave-fintechs-with-costly-regulatory-baggage-sycamore-foun
Nairametrics · 查看原文
Nairametrics09-11 00:45
Keyamo pushes EgyptAir to replace ageing aircraft on Nigerian routes
<p>The Minister of Aviation and Aerospace Development, Festus Keyamo, has urged EgyptAir to replace its ageing aircraft serving Nigerian routes with newer-generation aircraft.</p> <p>The post <a href="https://nairametrics.com/2026/09/10/keyamo-pushes-egyptair-to-replace-ageing-aircraft-on-nigerian-routes/">Keyamo pushes EgyptAir to replace ageing aircraft on Nigerian routes</a> appeared first on <
Nairametrics · 查看原文
Arise News09-11 00:15
Police Arrest 27-Year-Old Woman Over Fake OPay Shutdown Document - Arise News
警方因虚假OPay关停文件逮捕一名27岁女子 - Arise News
Arise News · 查看原文
Nairametrics09-10 23:58
Nigeria’s top 10 foreign trade partners in Q2 2026
<p>Nigeria’s foreign trade landscape recorded notable shifts in the second quarter of 2026, with China retaining its long-held position as the country’s largest trading partner, while regional trade within West Africa strengthened significantly, propelling ECOWAS into the third spot among Nigeria’s biggest trading partners. The ranking combines individual countries with the ECOWAS bloc.</p> <p>The
Nairametrics · 查看原文
Nairametrics09-10 23:55
NAICOM fires back at NICON, Nigeria Re over N100 billion fraud claims
<p>The National Insurance Commission (NAICOM) has accused the promoters of NICON Insurance Plc and Nigeria Reinsurance Corporation of sponsoring what it described as a false and malicious publication alleging fraud in the recently concluded insurance industry recapitalisation exercise.</p> <p>The post <a href="https://nairametrics.com/2026/09/10/naicom-fires-back-at-nicon-nigeria-re-over-n100-bill
Nairametrics · 查看原文
TVC News 检索·未核实09-10 23:12
Former presidential aide Bashir Ahmad appealed to OPay to reconsider the detention of Haifa Abubakar, arguing she had complied with the company’s request to delete the fake shutdown post and apologise, and that continued custody would derail a student’s future.
TVC News · 查看原文
Punch 检索·未核实09-10 22:54
Hafsat Abubakar, arrested over circulating a forged notice that OPay was shutting down, said she deleted the post and publicly apologised on Aug 31 after OPay flagged her X handle, but was still arrested on Sept 4 following the company’s petition.
Punch · 查看原文
Nairametrics09-10 22:47
PalmPay says KudiWave address, account ownership unknown as KudiWave provides evidence
<p>PalmPay Limited has reportedly stated that the address of KudiWave Technologies Limited and the ownership of the account linked to their ongoing dispute are unknown, a position KudiWave is challenging with records of previous dealings between both companies. KudiWave has released a photograph from a March 18, 2026 visit to its Lagos headquarters which it [&#8230;]</p> <p>The post <a href="https
Nairametrics · 查看原文
Legit News09-10 21:15
Yan sanda sun cafke Hafsat kan zargin yada karyar cewa Opay sun shirya tserewa - Legit News
警方以散布OPay准备跑路的虚假消息罪名逮捕Hafsat - Legit News
Legit News · 查看原文
The Nation 检索·未核实09-10
Suspect Hafsat Abubakar admitted she failed to verify a fake OPay shutdown notice before sharing it, deleted the post and apologised after OPay flagged her handle, and said police later arrested her in Zaria after OPay’s Aug 31 petition to NPF-NCCC.
The Nation · 查看原文
nairametrics.comThu, 10 Sep 2026
The expansion has taken place alongside a more active regulatory environment for MFBs. In January 2026, the CBN upgraded selected fintech and MFB licence holders with nationwide operations to national status, including Moniepoint MFB, OPay and Kuda, while stressing that institutions must meet regulatory benchmarks to qualify. By July, the regulator had revoked the licences of 46 MFBs over regula
nairametrics.com · 查看原文
punchng.comThu, 10 Sep 2026
Muyiwa Gbadegesin ## LAWMA arrests Lagos resident for dumping refuse in drainage during rainfall Police arrest woman over fake OPay shutdown notice ## Police arrest woman over fake OPay shutdown notice ## Business Uber limits work from home to 1% following restructuring ## Uber limits work from home to 1% following restructuring Cash transfer office debunks auditor-general’s N33.75bn fraud
punchng.com · 查看原文
punchng.comThu, 10 Sep 2026
Related News Ex-presidential aide appeals to OPay over woman’s arrest Dangote Cement insider buys 986 shares worth N996,491 Police arrest woman over fake OPay shutdown notice Access Bank Ecobank FCMB Fidelity Bank FirstBank Globus Bank GTCO Jaiz Bank Keystone Bank Lotus Bank PremiumTrust Bank Providus Bank Stanbic IBTC Sterling Bank TAJ Bank UBA Union Bank Wema Bank Zenith
punchng.com · 查看原文
punchng.comThu, 10 Sep 2026
Hafsat Abubakar, the woman arrested over the alleged creation and circulation of a forged document falsely suggesting that fintech company OPay was shutting down its operations, has said she deleted the post and publicly apologised after the company issued a notice describing it as fake. Abubakar disclosed this while speaking to journalists while being paraded at the Force Headquarters in Abuja o
punchng.com · 查看原文

数据来源与口径

口径 全部为真实采集数据、按指纹去重(48h); 面向管理层只呈现真实平台/媒体名。未过核实的线索标注『疑似』并附链接供人工核对; 接不通的信源如实记为缺口(见运维报告), 绝不编造顶替。
本时段数据来源(条数)
Google Play(60)、X(14)、Instagram(13)、Nairametrics(8)、App Store(7)、punchng.com(3)、Daily Trust(2)、Legit.ng(2)、nairametrics.com(1)、BusinessDay(1)、The Nation(1)、TVC News(1)、Punch(1)、Legit News(1)、Punch Newspapers(1)、The Nation Newsp(1)、Arise News(1)、Facebook(1)
时间范围: X官微/全网用户舆情/相关新闻: 绝对时段(北京时间 21:00→次日09:00 或 09:00→21:00, 前开后闭, 边界不重不漏); 官方社媒帖(FB/IG/TikTok/YT)及应用商店评论: 近3日(官方发帖不频繁, 帖作评论上下文) · 样本量: 共 119 条 · 全部时间均为北京时间